// Still waiting for the key email

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Shavey
Newbie
Posts: 2

Tue Jun 04, 2019 12:13 pm

Good day all. I bought a copy during the new financial round of the game over the weekend. I have yet to recieve a receipt or my email with a key to the game. Who can I contact to find out what happened.

Womble-TC
Explorer
Posts: 2

Tue Jun 04, 2019 7:43 pm

The key should have been emailed to whatever email address is linked to your Paypal account. Make sure you check in spam/junk, it should be from an address containing "Francois" or "Tsunamyo". I suggest waiting a couple more days, but if no luck, don't hesitate to bring it up again.

Shavey
Newbie
Posts: 2

Sun Jun 09, 2019 1:09 pm

I have been checking my emails for about a week now. Still no receipt or key has been sent to me. The money was taken out of my account the day I ordered. I didn't sign into PayPal but used the debit/credit option. This option allowed you to enter an address to send the key. I can provide a screen shot to prove I paid for the game if nessesary.

omevema
Newbie
Posts: 1

Thu May 28, 2020 11:12 pm

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